Business Process Analysis & Re-Engineering
Ajel's Business Process Analysis service entails working with clients to assess and audit their current processes for optimal ROI and alignment with the IT strategy. As a result of the assessment, an implementation-and-action plan is formulated, and the plan is detailed.
A gap analysis of target business processes vis-a-vis existing ones is conducted, with reference to CMM and ISO guidelines. These activities provide our clients with the following benefits:
- Formation of a repeatable process and predictable outcome
- Organizational shift from "fire fighting" mode to a "planned" mode
- Higher-quality products at lower cost
- Reduction in rework levels
- Improvement in productivity and increase in accuracy
- Better resource utilization
- Increase in customer and worker satisfaction
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Ajel provided a solution to Department of Labour to fully automate its innovative benefits scheme and processes in a cost effective manner.